Constanze Kratel
Product Manager, Content Strategist, and Team Leader
About
I completed my MBA degree from the University of Illinois at Urbana-Champaign in May 2025 with a specialization in Digital Marketing and Leadership. I also hold a Master’s in Human Centered Design and Engineering from the University of Washington in Seattle. I’m passionate about building effective teams and innovative products and solving complex problems. I’m well versed in content strategy and project management, plus I have a long history of customer engagement and an unwavering commitment to excellence, collaboration and total customer satisfaction.
Originally from Germany, I have studied in Germany and the United States and I’m now based in Austin, Texas. I love books, yoga, and spending time in nature.
Experience
Outlier.ai
AI Queue Manager
Oversee end-to-end queue and project management across multilingual AI prompt review
workflows, ensuring timely delivery and alignment with strategic objectives. Train and evaluate large language models via human-in-the-loop workflows. Lead human-in-the-loop training and evaluation for LLMs, building review pipelines to improve safety, accuracy, and operational speed.
BigCommerce
Senior Product Manager – Developer Experience
Managed a diverse team of developer advocates and information developers, creating a first-class developer experience.
Procore
Content Product Manager
Managed a team of technical writers, authoring innovative and user-friendly content for Procore developers and platform users. In 2022, my team won the CXone Expert Award for outstanding information architecture, site design, and content.
DXC Technology
Senior Product Owner and Documentation Lead
Collaborated with leadership team to create product roadmap, define feature requirements and strategize their seamless execution. Spearheaded technical content creation for cloud brokerage platform.
Rackspace
Senior Information Developer
Orchestrated the creation and publication of online user content tailored to Rackspace API Developers and IT Professionals.
Microsoft Corporation
Program Manager, Content Strategist and Lead Programming Writer
Designed and executed content strategy for multiple teams. Spearheaded strategic planning and editorial agenda execution for various developer products on the Microsoft Developer Network (MSDN). Led content initiatives and authored online content for multiple developer audiences.
Constanze Kratel 